4/10 - Razoável
13 de abr. de 2025
Sick 2 year old=$40 charge for ONE towel.
When I checked in a nice young man explained to me that they I had a $3 fee still due that can only be paid at the property. He explained to me how it was to cover the cost raising prices and even the cost of sheets and towels that are occasionally stolen. I completely understood this. However, the next morning before checkout, I went to the lobby so that I could make them aware of my 2 year old getting sick the night before. I did not want to call them to have them clean it up off the floor. So I did use one of the towels to clean it up. It was not the same man who was there the day I checked in. He went and checked the room and said everything was fine. Then tells me he was going to charge me $40 for the ONE towel I used to clean up my two year olds vomit. I could have went and bought a few towels for that amount of money. Plus, is what was the $3 cleaning fee for? Do they actually prefer us to call them and let them clean up the puke? I am very curious as to how much of that $40 even went to the motel since he kept it out of my deposit that I had paid on cash. It wasn't the worst motel I had stayed in and definitely not the best. Especially since the closet door was broke and almost fell on my daughter as she was opening it.
Ashliegh
Ashliegh, viagem em família de 1 diária
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