We were worried when we first saw the place, it looked a bit run down. But it turns out that it has a new owner that is in the process of renovating it, so even in the few days that we were there quite a bit of work was done. And even though it was a bit worn, it was absolutely spotless clean, the staff was very friendly and accommodating, and we've already made reservations for our trip next year! It was very fortunate that we were unable to book the hotel we usually stay at in Gaylord, this was a much better stay.