I recently stayed at The Boat Hotel and, unfortunately, my experience was far from ideal. Upon arrival, I discovered that the room I had booked was not available due to a mix-up in their system, and I was downgraded to a smaller room. To make matters worse, there was no hot water during my stay because the central boiler required maintenance, which was a significant inconvenience.
The breakfast service was also underwhelming and added to the overall dissatisfaction with my stay. However, there were a couple of positives—the hotel is located in a beautiful area, and the staff were friendly and helpful, doing their best to accommodate us under the circumstances.
I am still waiting for the promised refund for the room downgrade, but I have been assured this will be sorted soon. While the location and staff were redeeming factors, the overall experience did not meet expectations, and I cannot recommend this hotel based on my stay.