I will NEVER book with this hotel again. 1) there was an $11.00 charge put on my card after booking and before my stay. The day OF my reservation, I got a cancellation notice from the Hotel...none of the numbers for the hotel reached a human. After multiple tries, I finally got through to a human who told me that the HOTEL cancelled my reservation because they couldn't fulfill the reservation. I was charged for the night, and then later got a refund. Oh....and that $11.00 charge, they refunded $7. SO, they got $4 for doing ABSOLUTELY nothing except making me find other arrangements on the day of my stay, which ended up costing me more in the end! TERRIBLE!!!!!