Understanding, helpfull and warm welcoming by staff. Custumer oriented despite week équipement in room. No soap except for shower/shampoo poor brand, nowhere to hang towels, no hairblower, cheap coffee and ordinary tea at disposal, no cream, blackout curtains not well enough installed, and transparency of daycurtains. For almost 200€ this is not worth it. I understanding you are renovating the hôtel, that's fine, and with electricity shutdowns you should have offered compensation. Thank God, thé staff was friends and apologized. I hope you treat them as they deserve.