Upon check in, we were informed that our reserved room was not available. We were downgraded from a king size to 2 queens “At no extra charge”. The bed was so uncomfortable; it literally had dips in it. We were offered 2 free breakfast coupons, for our inconvenience. We already had plans for brunch, so they were of no use to us. At check out, no explanation could be provided for how we had a confirmed reservation, but it was not honored. We did get $40 off of our bill. But that doesn’t make up for the inconvenience & the back ache from the bed. The room was clean, but beat up; peeling wallpaper in the bathroom. Marriott needs to do better.