We picked this hotel for our honeymoon after reading a lot of good reviews. When we arrived the check-in experience was lovely, and our room was ready early too.
The room was on the main floor and was very dark, but nicely decorated. There was a lot of noise because the kitchen was right there and throughout the day there seemed to be construction nearby.
There was a lot of noise at night from a neighboring club (they provide earplugs in the room as this seems to be a consistent issue), but that wasn't our biggest problem.
The second day, we left early for a tour and in a rush, I left my watch on the table in the room. When we returned in the evening, we opened the door to a smashed wine glass and a bottle of wine on the floor. These had been left for us as a honeymoon gift. The watch wasn't there on the table, but I assumed housekeeping moved it when they cleaned. The following day, I searched the hotel room and all of our belongings, and my watch was gone.
I reported it to the front desk that night and they said they'd check with the housekeeping staff. When we checked out, they were very nonchalant, and offered no solution, reimbursement, or anything.
Staying in a place like this was meant to be a treat, something we would rarely do, and was a significant amount of money. While there were some pros, this issue left a pretty bad taste in my mouth and I can't see myself returning to Pug Seal in the future. I work in the travel industry and will not recommend Pug Seal