Like so often on a trip, even when you don't speak the language, it is the kindness and caring of the people that you never forget. So it is with Castle Franco Suites. A small hotel with lovely rooms, it was a gem. Incredibly staff, so attentive, friendly and helpful. The hotel is just a block away from the tram stop that takes you to all the great places you want to see in Istanbul. Yet for its location, the hotel itself is wonderfully quiet. They served a nice breakfast. We loved sitting on the balcony overlooking the Sea of Marmara. We were offered help in any matter, even arranging a taxi at 3 in the morning to the airport so we didn't miss our flight. Super place, highly recommended.