I understand that Ibis is a budget hotel, so I wasn't expecting luxury. However, not having basic amenities like a phone or TV in the room is quite surprising. If a guest needs anything, they're expected to physically go to the reception. I also needed to book a taxi to the airport, and the receptionist was extremely rude. When I inquired about the lack of a phone and TV, the response was simply, 'It is what it is.' This level of service is unacceptable. I would never recommend this hotel to anyone.