We wanted to pay cash when we saw this hotel on hotels.com. When we talked on the phone, the guy (son of the owner) working there confirmed the price for two family rooms to be the same as on the app. When we arrived there however, we were met with a greedy hotelowner that basically lied to us and said the price we saw and got over the phone was for one standard room alone, which just wasn’t the case.
He then tried to put 5 people (of which 3 were children who were exhausted) in to a room for two people. I’m no lawyer, but this seems illegal. He then lied to us, saying that the advert on hotels.com was a fraud and that we really shouldn’t buy it, as it would mean losing our money. I called his bluff, and sure enough the two FAMILY rooms were booked for the same price he wanted to put all 5 of us in one standard room.
He still didn’t admit that he was lying and doubled down, saying that my reservation was wrong and was for four people instead of 5, which also was a lie. When confronted with showing my confirmation on my phone, he yapped about how we got a worse room and all; basically he lied his teeth out so he could scam us into paying 2x.
That being said, the rooms were OK, they all had AC and we slept fine. Breakfast was also fine. If the owner wasn’t such a greedy liar, this place would have received a pretty good rating from me.