Let’s start from the most important, it is an average hotel which is worth the money paid. That being said, whenever I arrived, I noticed the room was really hot, and then I tried to turn on the air conditioner, unsuccesfully. Then, I reached the front desk to report it to change rooms or to get it repaired, since it was 11:15PM, but she said the hotel is fully booked and my room DOESN’T have the a/c installed (I have a print from Hotels.com where I booked my stay saying that the ammenities include a/c), which is true, it is just a hole on the wall (I took a picture to prove it!). They didn’t solve my problem and didn’t offer any support. Never had been through something like this.