Best thing about this property is the staff, the food in the buffet and at Pure Lime.
The restaurants that you need reservations for Red Parrot, Ginger etc. the food is just ok. Not to mention the hotel is expensive, but they may tell you, they don’t have reservations for the day/time you want and they only allow you to make reservations two days at a time.
My room was subpar - stains on the blanket, a ball of hair in the bathroom from previous occupants, coffee stains on the furniture from previous occupant, a ANTS problem that they came to my room twice to address. And a ROACH in my room that I stomped! They gave reusable water bottles that was dusty on the inside.
Upon entering my room and seeing the condition, I called the front desk but did not reach anyone. The day before my last day they asked me if I wanted to switch rooms… like whats the point now?
On the morning of my check out, an exterminator was sent to spray the exterior of my room.
Would not recommend.