When i went back to ck my reservation the date had been changed when I tried to adjust it it said no rooms were available, being i didnot have phone number i couldn't confirm, so had to change my reservation n when got to other venues County Inn called saying i still had reservation there, i had paid for stay at my new venue, i don't know who to blame but someone changed the dates, i wasn't going to Hotel where may r may not have reservation, from the web site i did not have phone number to confirm my first choice n that sucks Have a good day i will not b using Hotel. Com anymore !!!!!!!!