4/10 - Razoável
16 de abr. de 2025
Disappointing stay
The Crowne Plaza is our go to hotel whenever we are in Glasgow. However this stay was a disappointment.
On check in the staff member was friendly. We were given room 1220. When we got into the lift it smelt like sick.
On opening the door to our room we instantly got a strong damp smell. At first we thought we would put up with it but it was very overpowering. My husband went down to reception and asked if we could change rooms and we were given room 1122. This room was a lot fresher. The room was spacious with lovely views over the Clyde.
The plug in the sink was broken which was a bit annoying for my husband shaving.
We used the pool facilities twice which was very nice.
We ate in the restaurant on our first night. I ordered the tagine and my husband ordered the beef burger. We also got a portion of nachos to share.
The nachos came out, they were nicely presented but didnt taste good. Im not sure how they were cooked but wonder if they were deep fried.
Our main course was taken out my husband was served a chicken burger which is not what he ordered. Both our meals were taken back to the kitchen while a beef burger was prepared. After about 10 mins the correct meals were served.
The waiting staff were not attentive and not once were we asked if we wanted any more drinks. We decided not to bother with any dessert after this. The final nail in the coffin was being charged £24 car parking for our 2 night stay. I thought the 12GBP was for the entire stay not per night.
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Viagem de 2 diárias
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