When I arrived to the hotel at midnight, they told me there were some issues with my room. Therefore they had to accommodate me in their neighbor hotel.
Positives:
- They offered a quick resolution, and it caused a slight inconvenience.
- The alternative hotel was close (Suha Creek), hotel paid the taxi costs
- Location is good
Negatives:
- No communication beforehand about the room issue
- Suha Creek was OK, but I wouldn’t return: bedsheets didn’t feel clean, someone tried to come in my room with card (and the card opened my room), overall the building is poor quality with poor noise insulation (in case your neighbors are loud, you will not sleep)