The room was dirty. Lamps had stains. Stains on the wall, shower was dirty and had wood pieces screwed into the wall holding the shower curtain up. Stains on the shower. Burns in the comforters. Headboard was broke. I requested a refund, I was offered another room and was told they refused to give a refund. In the new room the Comforter still had a burn in it, stains on the walls, 2 first and torn up chairs, water smelled like sewer I could t brush my teeth shower has stains and when the shower is running it’s pouring on the floor, one of the towels has stains on it. We had to take hoe showers. I am very disappointed in my stay and I never plan on staying at another days in. Ever again or recommending it. I was only in the first room for about 5 min and didn’t take pictures. Assuming good customer service would be given. The pictures provided are the second room. I didn’t expect a top tier room, but I didn’t expect this either. It looks like a dump. The pictures advertised are very misleading