2/10 - Insatisfatório
29 de setembro de 2024
We had a terrible experience at this hotel. We’ve been there for 4 nights, two adults and two kids. Hotel room was nice, but on the first floor, next to reception and restaurants and we heard so much noise like music and security talking all night long, that no one could sleep. In the following day we were changed to 6th floor and this problem was solved, however room was not well cleaned, terrible smell of cigarettes.
To get even worst, hotel was hosting an event from India cinema, full of actors, papparazzis, security. We were not advised of that in advance and definetely would have choosen another hotel if we knew about that.
On our last night, we were coming back to the hotel by taxi and were not allowed to stop in front of the main entry because there was a red carpet going on. Security in the street forced the car to stop in the middle of the road, with the kids, stroller, shopping bags, and we had to leave in the middle of the cars and walk for 5 minutes. Then the security in the front door did not want to let us in because an actress was going out. We felt totally disrespected by hotel staff during our stay and would never come back or recommend to anyone.
Juliana
Juliana, viagem em família de 4 diárias
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