We spent 3 nights at this hotel. Every morning when we left the hotel, we were locked out of our room. The first time they said it was due to another guest having the same name. The other times it was the key system. While being locked out of our room, housekeeping never came. At least we were offered extra towels by the front desk. Also, the first time we got locked out of our room when we went to the front desk to ask for help, the attendant seemed more interested in finishing her stocking duties and didn't even acknowledge we were there. I'll be right with you; it would have been better than nothing. Ironically, when we left the hotel, housekeeping asked, and the front desk asked if we were leaving so they could clean the room. We will look for something better the next time we are in the area.