We were quite disapponted in this hotel. It feels as if this Westin is showing its age, and cutting lots of corners. We had booked a room with a sofa, but it was missing that furniture. The rug was worn and coming up in places, and the toilet paper was incredibly thin and cheap. They offered us the internet for free, but we found the service to be terrible (the security level was so bad our usual websites, like the NYTimes, wouldn't allow us to open them). The staff was friendly and nice, and the lobby and restaurant were fine, but overall we would not recommend it.