After getting past the frustration of having to show my proof of booking even though they have it in their system (still don't understand this), and having to pay a cash deposit (are we stuck in 2010?) the room was lovely, the environment nice, the location great and the staff superb.
There was an issue when the tried to renegade twice on an agreement for pricing at a party at their restaurant,, an argument happened but in the end they backed down.
Without these silly, stressful, and for that last one quite unethical, issues I would have given the hotel 5 stars. But 4 stars it is.
I will still again if I am in the area.
Thank you to the following staff for their wonderful service. Whan, Nam, Palm and Att.