We entered the hotel, there was a guest screaming at the staff about PTSD, sexual trauma, and not receiving her deposit from her stay. This lasted for about 20 minutes. After we checked in, our room cards did not work for the door. We had to turn around with our three children to receive new keys for the door. After getting into the room, we began warming up our food in the microwave. About 30 secs in, the outlets on the walls blew. We were not able to warm our food. We went to grab ice from the ice machine on the first floor, it was not working. We went back to our rooms to settle for the night. Guest ran the halls and screamed until midnight. The next morning, when we were packing up to leave, the doorknob fell off the door. We were trapped in our room for 20 minutes. This felt like a haunted house.