We decided to splurge and enjoy our two nights in Edinburgh at the Caledonian. I rarely leave reviews, but it felt like we experienced a bait and switch which I think others should be aware of before booking.
Although the Caledonian is special property in a great location, we were very disappointed, and the value compared to other hotels was poor. Based on other reviews and our experience, I think they likely have many very nice rooms, but they also several that aren’t as nice and unfortunately we were given the small, not nice room despite paying the prices and seeing the photos of what look like much nicer rooms for the room we booked. It unfortunately felt like a bait and switch and made the experience quite sour, and certainly was not worth the price. I really wish we could leave a positive review but here were the main issues:
- our floor was under construction and the hallways were filled with furniture, the odour of of fresh paint, and workers coming and going all the time as they worked on the rooms and moved items in the service elevator near to our room
- very poor water pressure, the shower was functional but only if holding the wand in your hand
- one very small, high-up exterior window (maybe 1ft by 2ft) in room that made it so you couldn’t see outside and enjoy the view because of the height and shape
- they didn’t restock the tea/coffee station when cleaning so we ran out of tea after the first night
- no dressing mirror in the room except normal mirror above s