We were just doing a one night stay for a wedding. I purposely booked this hotel because it states the room would sleep 5. I even put in the ages of the kids (all above 12). I would have thought I would be given a room with two queens and a couch because I saw rooms with sofa’s in the photos, and the room said it slept 5! Upon arrival, we were given a room with two queens, no sofa. I called the front desk and inquired about a room with a sofa, as we booked a room that said sleeps 5. She told me, “This is a Hampton Inn, we don’t have that.”
So for almost $200 a night, in a room with the ceiling caving in in the bathroom, an adult had to either sleep on the floor or perpendicular on the bed by another two people’s feet.
I have stayed in other Hampton Inn’s and had good experiences, but this particular one was awful.