Let's get into it.
As someone who travels extensively, I stay at many hotel chains across the country. I prepaid and checked into my room.
As I headed to my room, the smell of mold was noticeable. Once I opened up my room I was greeted by a roach on the wall. The paint job in my room was unprofessional and the toilet was angled away from the shower on a 45-degree angle. No one could sit there comfortably if they tried. It also had water stains rings in the bowl. Unacceptable.
To their credit, the front desk tried to make it right by upgrading me to a 2-room suite. After I gathered my things and arrived on the floor of the new room, the smell of mold was more acute than before. I get to my room and thankfully no roaches.
The next morning I arose early and headed to the lobby for breakfast. I was too early. They had some prepackaged muffins in the area. I opened up a chocolate muffin and it had white specks of mold on it. Again, unacceptable.
The attached restaurant The Hang Out" was under construction or closed with trash and ladders left in the entranceway.
Comfort Inn - Pocono Mountains, people pay money to get a good, clean, and comfortable place to stay. They also expect a pest-free environment free of expired, moldy food.
Do better - much better