I feel I need to reach out and share my experience with you regarding my stay at the Comfort Inn and Suites in downtown Edmonton. While traveling for work, I was awoken at 4 am by a loud and repeated pounding on my door. Once I finally decided to see what was going on and answer the door, the night manager, Fezy and security guard, Mani were there filming me in my underwear and yelling repeatedly at me. They started by yelling asking what I was doing in the room. Then demanded to see my key. Then after that, demanded to see photo ID. All this at 4am, while half asleep, and very confused. After I gave them everything they were asking for, they gave no apology other than saying thank you and walking away. When checking out, I was offered a $40 discount and told they had a new employee who assigned me to the wrong room. That is downright insulting. My night's sleep was completely ruined and had a long day ahead with many kms to cover on the road with a lack of sleep. I was treated absolutely horrible and insulted at checkout. I can only imagine how that would have gone if my wife or kids were with me. I will never stay here again, and wouldnt recommend anyone book here