Room cleanliness was far beyond expectation, floor did not hoofer. Many debris, trashes found on floor upon arrival. Dust all around in room, cushions, hairdryer, Tv, mini bar etc. Towels were old with odour smell. Fridge was not working, reported to Front Desk at lobby next morning. Was told technician will fix it. Nothing happened when we came back in the evening. Called Front Desk again, however he said no record. The customer service was extremely worst, not willing to answer questions even just a simple one. Only told us, she doesn’t know. The whole hotel team would need to be trained how to serve a customer for a hospitality industry. Front office, hostess and female egg chef were blunt, no smile, not helpful at all.