Service staff less than the capacity, you need more employees to cover the resident services.
Reception not answering either from out side hotel nor inside the room.
You have to be serviced by going physical to the reception.
Child free for breakfast and park’s tickets, only!! applied if you have booked from their website or walk in, if you booked through a broker e.i booking, agooda …etc otherwise you will be charged extra 214 dhm for one Ticket