This is a charming older hotel in the best downtown location, steps away from the riverwalk. It was clean, and the great staff hospitality gives a more personal touch than other big hotels. It doesn't feel "corporate." In addition to the free breakfast, they also include an evening "kick back" (free drinks and a light supper) at no cost. Here are the negative things they could improve on: (1) coffee in the lobby at breakfast was full of grounds and undrinkable. (2) quality of shampoo, conditioner, body wash was not great. It wouldn't cost much to upgrade those for a more luxury experience. (3) the hotel garage was very difficult to navigate with my rental car. Lines need to be redrawn to give each car more space. I was not able to unload the car by myself without pulling forward of the space, and had a hard time even getting out of the car because the space is so small. While unloading we were almost hit by another car coming up the ramp. If they can't redesign the garage, they should probably have a vallet.