I left a review on Google, see below. I truly would not ever choose to stay here again.
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***Please read FULL review***
Thank you, Donna, for the best check-in experience I’ve ever had at a hotel. Donna went above and beyond for us. She was very kind and welcoming, she made us feel at home after traveling all evening.
As far as the hotel/location,
Before you book this hotel, I strongly suggest looking at the area and not coming solo. My boyfriend picked up Waffle House (maybe 3 mins away) at 1AM after we arrived here and there was a guard with a gun because of the area. I’ve been to many Waffle Houses before but never heard of this.
The room/hotel..
I’m not sure if there is AC in the halls, it felt like a sauna.
The curtains are stained and dirty. The floors and walls are as well.
My face wash fell off the counter and I went to pick it up, I noticed that the floors had not been cleaned or swept in a while. The brand new bottle was covered in black hair - I have attached two photos of this.
The hotel has been very full lately due to the hurricane victims and being so close to the airport. I understand this but hotel management needs to do a better job at training cleaning staff or inspecting the cleanliness of rooms when they are this booked.
The sheets, pillows, and towels were clean. AC inside of room did work and the shower was great.
I gave 5 stars for Donna and her excellent customer service. I also believe the cleanliness could be due to the fact of how packed