Room was freezing and heater wasn’t working; front desk fixed for us. Shower water was also freezing, even after running for 20 min- knob was installed incorrectly. Breakfast items included, coffee, tea, juice, waffles, cereal, oatmeal, bagels, yogurt, and mini muffins. Hot tub was nice, but found the pool to be cold as well. On our second night using the pool, we found two poops on the floor- not sure if it was from a child or dog. Hotel is pet friendly for an additional fee. The manager didn’t want to discuss our concerns with us because she said they had already offered to move us to another room- the room was on the second floor with no elevator, and I have mobility/disability issues, which I shared with the staff member when I checked in, so they already knew I couldn’t stay on the second floor. The beds were nice but I wouldn’t stay again.