Our room was fine and the bed was very comfortable. We enjoyed the attentive and kind staff working on the breakfast, especially the supervisor whom we had great pleasure in finding.
However, we had an unpleasant embarrassment, as we booked a deluxe room with king bed, and they gave us a standard room with a queen size bed. As we called to inform the error, the checking clerk and the manager (who doesn’t know the history of the property by the way) tried to convince us that the hotel does not have different size beds and that was their ‘king’, trying to blame Expedia for the error (although the Marriott website clearly present the same 3 types of rooms: suite, de luxe w/ king bed, and the luxe w/ queen bed). Probably the hotel was fully booked and they gave us what they had, but they should have explained the situation and we would be ok. But instead, they tried to convince us we were wrong. They did not reimburse us for the difference, the reception manager was uninformed, unavailable and unfriendly and to prevent this from spoiling our trip, we indulged in the pleasures of Rome and are now making our complaint (which honestly could have been avoided and a simple apology and explanation why they did not have our apartment available. We are reasonable and we know that unforeseen happen, but we were treated with total disregard for the check-in. Really a shame.