At 11am on the morning I was scheduled to check-in, I received a call from the hotel that they reviewed my phone number and based on my area code, they may need to cancel my reservation due to not accepting guests that reside in Fresno or Clovis. I told them I didn't reside in either and they wanted to make sure my ID confirmed this. While I was able to check-in, what is I did reside in either of those towns? They would cancel my reservation 4 hours prior to the check-in time when I had booked it 6 months ago? The room was in bad condition, especially the bathroom. The toilet was not secure and the bathtub and tiles were pealing and had hair. I went to the store to get shower shoes. There were also homeless people staying in the parking lot and when I left my room the first morning, there was a homeless person standing right in front of my door, where I almost walked into her. The only reason I didn't move, is because of having to pack my stuff up and having a wedding to setup and attend, but this was so frustrating and left me feeling unsafe about booking they here moving forward. It isn't allowing me to upload pictures, but I have them available.