The hotel was excellent and I would have given it a top rating, except there was a problem with the dead bolt on the bathroom door. The mechanism was loose. It locked, but it didn't unlock. I found this out while in the bathroom. I spent almost half an hour locked in the bathroom. A staff member came and couldn't figure it out, so he went to get... the bar manager to help. During this time, I managed to figure out how to maneuver the loose mechanism to open the door. It didn't appear that there was any way to disassemble the door from the outside, so I suppose eventually they would have kicked the door in? When I went to check out, nothing had been passed along. When I informed the desk, the manager was very apologetic... but offered me only a free breakfast. The hotel was great otherwise, but I was not impressed by their response. The bathroom had no windows / vents / fan or anything, and it was becoming quite hot during that half hour.