Comfort was terrible for first 12 hrs as the "care staff" had left the suite at 2C (35F) so I needed to warm the suite before i could enjoy it. Others in the complex had similar issues, except theirs was at 6C. Now I understand the desire to minimise heating expenses so I do understand the desire to leave an unrented suite at as a low a temperature as possible. BUT 2C is a criminal and potentyially dangerous temperature to leave an unused suite at. The Week previous Alberta had been experiencing record low temperatures, which lasted for approx a week, and if the building had seen even lower temperatures there could have been the risk of pipes freezing in the suite.
I thought 2C was just too low. I will accept leaving a suite at 10C BUT NOT 2C. I spent the first night wrapped up and shivering for a bit before I fell asleep. I was very grateful to see, in the morning, that suite temperature had reached 20C - whereupon I reduced the thermostat to 18C - a much more liveable temperature.
Overall the suite had everything I needed (except the shock of extremely low temperatures), it was clean, nice and had all of the amenities I needed.
So, I would have provided a very decent score except for the temperature of the suite when I opened the door.