SilverOaks Resort Heritage

Propriedade 3.0 estrelas
Este hotel para famílias possui piscina externa e fica perto de Polynesian Spa.

Escolha as datas para ver os preços

os meses mostrados no momento são December de 2024 e January de 2025.
dezembro de 2024
janeiro de 2025

Galeria de fotos de SilverOaks Resort Heritage

Fachada
Fachada
Piscina externa
TV, DVD player
Escrivaninha, cortinas blackout, ferros/tábuas de passar roupa

Avaliações

5,8 de 10

Comodidades populares

  • Bar
    Bar
  • Spa
    Spa
  • Piscina
    Piscina
  • Aceita animais
    Aceita animais
  • Lavanderia
    Lavanderia
  • Ar-condicionado
    Ar-condicionado
Principais comodidades
  • Serviço de arrumação diário
  • Restaurantes e um bar/lounge
  • Piscina externa
  • Café da manhã disponível
  • Wi-Fi no saguão
  • Quadra de tênis externa
  • Piscina infantil
  • Banheira de hidromassagem
  • Serviço de quarto
  • Um spa
  • Serviço de babá
  • Jardim
Para famílias
  • Berços grátis
  • Serviço de babá (sobretaxa)
  • Piscina infantil
  • Parquinho no local
  • Micro-ondas
  • Banheiro privativo

Opções de quarto

Filtros disponíveis para os quartos
Mostrando 5 de 5 quartos

Suíte, 2 quartos

Destaques

Ar-condicionado
Berços grátis
Cozinha
Geladeira
TV
Ventilador de teto
Cortinas blackout
2 quartos
  • 100 m²
  • Acomoda 6 pessoas
  • 2 sofás-camas casal OU 1 cama Queen e 2 camas de solteiro

Estúdio, banheira de hidromassagem

Destaques

Ar-condicionado
Berços grátis
Geladeira
TV
Ventilador de teto
Cortinas blackout
Banheiro privativo
Secador de cabelo
  • 40 m²
  • Acomoda 3 pessoas
  • 1 cama de casal OU 2 camas de solteiro

Quarto standard, 1 quarto, banheira de hidromassagem

Destaques

Ar-condicionado
Berços grátis
Cozinha
Geladeira
TV
Ventilador de teto
Cortinas blackout
Banheiro privativo
  • 32 m²
  • Acomoda 4 pessoas
  • 1 cama de casal e 2 camas de solteiro

Estúdio

Destaques

Ar-condicionado
Berços grátis
Geladeira
TV
Ventilador de teto
Cortinas blackout
Banheiro privativo
Secador de cabelo
  • 32 m²
  • Acomoda 3 pessoas
  • 1 cama Queen OU 1 cama de solteiro

Suíte, 1 quarto

Destaques

Ar-condicionado
Berços grátis
Cozinha
Geladeira
TV
Ventilador de teto
Cortinas blackout
Banheiro privativo
  • 80 m²
  • Acomoda 4 pessoas
  • 1 cama Queen, 2 camas de solteiro e 1 sofá-cama casal

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Informações a área

Mapa
349 Fenton St, Rotorua, 3201

Nos arredores

  • Whakarewarewa: The Living Maori Village - 10 min de caminhada - 0.9 km
  • Redwoods Whakarewarewa Forest - 16 min de caminhada - 1.4 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 19 min de caminhada - 1.7 km
  • Rotorua Central Mall - 2 min de carro - 1.9 km
  • Polynesian Spa - 3 min de carro - 2.5 km

Opções nos arredores

  • Aeroporto Regional de Rotorua (ROT), 10 min de carro (5,6 mi/9,1 km)

Restaurantes

  • ‪Ciabatta Bakery - ‬17 min de caminhada
  • ‪McDonald's - ‬2 min de carro
  • ‪Shadehouse Cafe - ‬18 min de caminhada
  • ‪Pantry D'or - ‬11 min de caminhada
  • ‪Scope Cafe Rotorua - ‬2 min de carro

Sobre esta propriedade

SilverOaks Resort Heritage

SilverOaks Resort Heritage fica a menos de 10 minutos de carro de Polynesian Spa e Skyline Rotorua. Os hóspedes podem aproveitar serviços de spa e depois pedir algo para comer no restaurante. O local conta ainda com uma piscina externa e um bar/lounge, além de conveniências nos quartos, como geladeiras e micro-ondas.

Destaques

Tamanho do hotel

  • 41 quartos
  • Conta com 2 andares

Check-in/check-out

  • Horário de início do check-in: 14h. Horário de término do check-in: 22h. 
  • Check-in/check-out expresso disponível
  • Idade mínima para check-in: 18 anos
  • Horário de check-out: 10h.

Restrições relativas à sua estadia

  • Consulte as restrições devido à COVID-19.

Instruções especiais para o check-in

  • Os hóspedes devem entrar em contato com a propriedade com antecedência para receber as instruções de check-in. A recepção tem um horário de funcionamento limitado.
  • Entre em contato com a propriedade com antecedência para organizar o check-in, usando as informações contidas na confirmação da reserva.
  • Se você planeja chegar após 23h, entre em contato com a propriedade antes da sua chegada, usando as informações contidas na confirmação da reserva.

Requisitos de check-in

  • É exigido cartão de crédito, débito ou depósito em dinheiro para cobranças extras
  • Um documento de identidade oficial com foto pode ser solicitado
  • A idade mínima para check-in é de 18 anos

Crianças

  • Serviço de babá*

Animais de estimação

  • Animais de estimação são aceitos (apenas cães)*
  • Animais de serviço são aceitos

Internet

  • Wi-Fi nas áreas públicas*
  • Wi-Fi e acesso à internet com fio nos quartos*

Estacionamento

  • Estacionamento sem manobrista grátis no local
  • Estacionamento acessível para cadeira de rodas no local

Comodidades da propriedade

Alimentação e bebidas

  • Café da manhã disponível por uma sobretaxa
  • Restaurante
  • Bar/lounge
  • Churrasqueiras
  • Serviço de quarto (horário limitado)

Viajando com crianças

  • Piscina infantil
  • Minigolfe
  • Parquinho
  • Serviço de babá (sobretaxa)

O que fazer

  • Tênis
  • Minigolfe
  • Prática de golfe nos arredores

Viajando a negócios

  • Espaço para conferências

Serviços

  • Recepção disponível em horários limitados
  • Assistência com excursões/ingressos
  • Serviço de lavanderia e lavagem a seco

Instalações

  • Cofre na recepção
  • Jardim
  • Piscina externa
  • Serviços de spa
  • Banheira de hidromassagem
  • Quadra de tênis externa

Acessibilidade

  • Rota acessível para cadeira de rodas
  • Estacionamento acessível para cadeira de rodas

Comodidades do quarto

Divirta-se

  • DVD player
  • TV
  • Canais de TV via satélite

Conforto de casa

  • Ar-condicionado com controle de temperatura
  • Ventiladores de teto
  • Cafeteira/chaleira
  • Ferro/tábua de passar roupa

Para dormir bem

  • Cortinas blackout
  • Berços grátis
  • Camas extras/dobráveis (sobretaxa)

Relaxe

  • Banheiro privativo
  • Chuveiro
  • Produtos de toalete grátis
  • Secador de cabelo

Fique sempre on-line

  • Escrivaninha
  • Wi-Fi e internet com fio disponíveis por uma sobretaxa
  • Telefone

Alimentação e bebidas

  • Geladeira
  • Micro-ondas

Mais

  • Serviço de arrumação diária

Recursos especiais

Spa

Os hóspedes podem relaxar com os serviços do spa no local.

Taxas e políticas

Extras

  • O Wi-Fi está disponível nos quartos por NZD 10 por dia (as tarifas podem variar).
  • O Wi-Fi está disponível nas áreas públicas por NZD 10 por dia (as tarifas podem variar).
  • O acesso à internet com fio está disponível nos quartos por NZD 10 por dia (as tarifas podem variar).
  • O café da manhã custa de NZD 15 a NZD 20 por pessoa

Crianças e camas extras

  • Serviço de babá (sobretaxa) está disponível por uma cobrança extra.
  • Camas dobráveis estão disponíveis por NZD 30 por diária.

Animais de estimação

  • Isenção de taxas para cães-guia.
  • Animais de estimação são aceitos por uma taxa extra de NZD 25 por animal, por diária.

Políticas

Esta propriedade aceita cartões de crédito.

Também conhecido como

SilverOaks Heritage
SilverOaks Heritage Rotorua
SilverOaks Resort
SilverOaks Resort Heritage
SilverOaks Resort Heritage Rotorua
Silveroaks Resort Heritage Hotel Rotorua
Silveroaks Heritage Rotorua
SilverOaks Resort Heritage Hotel
SilverOaks Resort Heritage Rotorua
SilverOaks Resort Heritage Hotel Rotorua

Perguntas frequentes

SilverOaks Resort Heritage dispõe de piscina?
Sim, o local dispõe de uma piscina externa e uma piscina infantil.
Animais de estimação são permitidos em SilverOaks Resort Heritage?
Sim, cães são aceitos. É cobrada uma taxa de NZD 25 por animal, por diária. Isenção de taxas para cães-guias.
SilverOaks Resort Heritage dispõe de estacionamento no local?
Sim, há estacionamento sem manobrista grátis.
Quais os horários de check-in e check-out em SilverOaks Resort Heritage?
Horário de início do check-in: 14h. Horário de término do check-in: 22h. Horário do check-out: 10h. Check-in e check-out expressos estão disponíveis.
O que eu posso fazer em SilverOaks Resort Heritage e nos arredores?
Pratique os seus saques nas quadras de tênis. Relaxe na banheira de hidromassagem e dê umas braçadas revigorantes na piscina externa. SilverOaks Resort Heritage também tem serviços de spa e um jardim.
SilverOaks Resort Heritage tem um restaurante no local ou nas proximidades?
Sim, há um restaurante no local.
Como é a área em que SilverOaks Resort Heritage se localiza?
SilverOaks Resort Heritage fica na Strip em Glenholme, a uma caminhada de 10 minutos de Whakarewarewa: The Living Maori Village e 16 minutos de Redwoods Whakarewarewa Forest.

Avaliações sobre SilverOaks Resort Heritage

Avaliações

5,8

5,8/10

Limpeza

6,8/10

Serviço e funcionários

4,8/10

Condições e instalações da propriedade

Avaliações

4/10 - Razoável

Staff ok, room not so much
It was filthy. Bread chunks on broken couch. Dead roach in drawers. Rotten doors and mold.
Carl, viagem de 2 diárias
Avaliação de hóspede verificada da Expedia

6/10 - Bom

Not quite a friendly travellers place
Internet only working in the lobby. Other hotel guest making a lot of noise, Everything from the lift to the hair dryer not working or wore out.
Sherry, viagem de 1 diária
Avaliação de hóspede verificada da Lastminute

8/10 - Muito bom

Budget Friendly
This was a spur of the moment decision and whilst the room was a little tired it was great value for money, everything that we needed was provided and the bed was very comfortable. The staff were very friendly.
Mike, viagem em família de 1 diária
Avaliação de hóspede verificada da Wotif

8/10 - Muito bom

Budget motel close to the city centre
We booked Silver Oaks looking for affordable accommodation ; we didn't make use of their other facilities so I can't comment on that, but we were very happy with our room. Staff were very friendly and helpful! They made great suggestions about what to do in Rotorua. We enjoyed it so much, we even wanted to extend our stay an extra night. Ungortunately the spa didnt work but overall, it exceeded our expectations.
jay, viagem de 2 diárias
Avaliação de hóspede verificada da Expedia

6/10 - Bom

Geoff, viagem em família de 2 diárias
Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

Really disappointing
There is hardly anything nice to say...the hotel could not find our booking on arrival and took 15 minutes to sort it out. Our room didn't have enough pillows, had no towels or toiletries except for 1 little bar of soap. The TV didn't work. When letting the manager know of each problem they were fixed but i got a little tired of running backwards and forwards to the office to complain of yet another problem especially as it was freezing outside! And the phone didn't work so i couldn't just ring the office to let them know. The staff at breakfast (who arrived after everyone was eating) was rude and blamed all the restaurant guests for not knowing what was happening with food and cutlery. We felt like we were imposing and were almost to scared to go back the next morning. The room was lovely and warm except in the bedroom with the window that the latch was broken on. This is a very old and tired facility that needs lots of renovation to make it nice again. And to top it off we were charged twice for our stay. I would most definitely not recommend this place, or stay there again.
Unhappy!, viagem de 2 diárias
Avaliação de hóspede verificada da Expedia

4/10 - Razoável

Ok for budget travellers
Bit disappointed with the overall service. Lights etc. didn't work properly. Room was too cold with no additional heaters. This would be just ok for budget travellers looking to stay over for a night.
Law, viagem de 1 diária
Avaliação de hóspede verificada da Expedia

4/10 - Razoável

The whole place needs updating, some things didn't work, continental breakfast was a shambles, just a small table with a bowl of rices and weetbix and sour yoghurt! Wasn't a pleasant stay but cheap I guess.
Viagem de 1 diária
Avaliação de hóspede verificada da Wotif

8/10 - Muito bom

Warm and comfortable stay
Resort staff were really nice and friendly. For some reason they did not get the booking from Expedia and they were fully booked but they managed to accommodate us at the end. Rooms were quite warm and the beds were comfortable as well. Location of the resort is also good. Hotel needs a makeover since decoration and appliances looked quite old and microwave did not work for us but they managed to give another one to us.
Raj, viagem de 1 diária
Avaliação de hóspede verificada da Expedia

2/10 - Insatisfatório

Awful motel we left and stayed at the Ibis
Terrible motel, photos must be from YEARS ago because the rooms were definitely not like the photos! We left and stayed at the Ibis.
dissatisfied , viagem de 2 diárias
Avaliação de hóspede verificada da Expedia

2/10 - Insatisfatório

Nice staff very accommodating and kind but the motel was very run down, old as just about to have a make over. Sadly the pool and spa were not working which was very disappointing
Viagem de 1 diária
Avaliação de hóspede verificada da Wotif

4/10 - Razoável

Not sure!!!
Room electrical outlet was falling of the wall in our room.. needed more blankets as it was winter.. and there was not spear blankets in the closet. Pool was cold and slightly scummy, also was not full to the top, some of the bricks on the edge of the pool were lose. The front desk was not very accommodating. Parts of the building were falling to bits. Taps in the bathroom were starting to look a bit old. The mini putt was run down. The gym or spas were not in use along the the very sad bbq area. The whole hotel needs a complete update!!!! THE ONLY REALLY GOOD POSITIVE WAS THAT THE CLEANING STAFF WERE FRIENDLY AND DID WHAT THE COULD.
meshel, viagem de 2 diárias
Avaliação de hóspede verificada da Wotif

4/10 - Razoável

Very disappointing
We booked this place becaus of the pool and it wasn't working. Was in terrible condition compared to the photos. We got a good deal but didn't expect it to be this terrible. The internet didn't work. The only thing that was okay was that it was warm.
Gill, viagem de 1 diária
Avaliação de hóspede verificada da Wotif

8/10 - Muito bom

Silver oaks resort stay
Stay was pleasant. A few minor things let our rating down. The phone in our room did not work, the tv was fuzzy, the wifi was terrible and the gym was not open. In saying that our room was big, comfortable and warm. The playground and mini golf were great for our little family. The location was perfect too. It was affordable and the staff were accomodating. A bit of work would help make this place amazing. Thanks silver oaks.
Viagem de 2 diárias
Avaliação de hóspede verificada da Expedia

6/10 - Bom

Average at it finest
Staff where friendly and nice, although they gave me the wrong room key to someone's room that was occupied they sorted it out. The room was average overall , the heater barely worked so it was very cold in there during winter. The bathroom had mould growing on the roof due to the fan not working to be able to get rid of the moisture in the air. The toilet leaked water too out of the vacating pipe after flushing each time. Other than all that average.
silver oaks, viagem de 2 diárias
Avaliação de hóspede verificada da Expedia

4/10 - Razoável

No frill accommodation
Spacious room for 2 adults and four children with no extra bells and whistles. Low cost accommodation with breakfast. You get what you paid for, cheapest accommodation in Rotorua at the time. Could be a nice motel if done up.
Viagem de 1 diária
Avaliação de hóspede verificada da Wotif

2/10 - Insatisfatório

Terrible place to stay.
Very run down. No tv in room on arrival told it was getting tuned! Had to go and ask for it again. Free breakfast every day, went to go and nothing there, went back to room to cook toast for kids and fuse blew. Not vacuumed in 3 days, floor wet in kitchen, bed not made, swimming pool and spa not working, tiles missing in bathroom and the list goes on......
Debbie, viagem de 3 diárias
Avaliação de hóspede verificada da Expedia

4/10 - Razoável

Hotel staff friendly & helpful but rooms need some TLC. Peeling mouldy wallpaper in bathroom and toilet.
Viagem de 1 diária
Avaliação de hóspede verificada da Wotif

6/10 - Bom

Good for the rate we got it for but so needs an up
Arrived late didn't have enough blankets for us all lucky we had our own. Short of a towel and had to wait till morning to get it. Appreciated late check out though
Sarah, viagem de 1 diária
Avaliação de hóspede verificada da Lastminute

4/10 - Razoável

Disappointing motel
Unfortunately when we stayed at the Silver Oaks what was advertised was not what you got. The pool wasn't working, the spa pools were closed for maintenance, the mini golf course was very slippery with grime and mud (Slippery and dangerous) and we were provided with 2 chipping irons instead of putters. The tennis court was covered in grime and mud. Our room was warm but the kitchen cabinets had suffered water damage in the past so several of them didn't close. I was pleased to see on the sign that it was planning on getting a makeover. I hope it has some much needed maintenance in the upcoming few weeks.
Viagem de 2 diárias
Avaliação de hóspede verificada da Wotif

2/10 - Insatisfatório

Stay at your own risk. Photo's were deceiving.
The young Maori receptionist was very friendly and helpful. Everything else went down hill in a hurry from there. STAY AT YOUR OWN RISK.
Richard, viagem de 1 diária
Avaliação de hóspede verificada da Wotif

8/10 - Muito bom

Quaint facilities quiet yet close to amenities
Quaint facilities quiet yet close to amenities, family rooms
Nat, viagem em família de 2 diárias
Avaliação de hóspede verificada da Wotif

8/10 - Muito bom

Nice but abit run down in parts.
Needs a good makeover, very old fashioned and also alittle run down in places. The one staff member we met at reception was lovely.
L.S, viagem de 1 diária
Avaliação de hóspede verificada da Expedia

4/10 - Razoável

Very Disappointing
In all my years of booking accommodation this has been the worst. I booked this place last year due to attending the Maori All Blacks vs Lions test. This place was understaffed and rooms were not ready upon arrival at 2pm. Many people were waiting to book in and couldn't. We were given an upgrade due to the inconvenience but the room was horrible. It smelt damp, the carpet was dirty. The couch was a pull out bed, but was broken, so when you sat on it you were sitting lopsided. It had mould and cop webs on the windowsills and you couldn't shut the windows in the lounge or bedroom due to not having any handles on them. The bathroom had tiles missing of the wall. The jet bath needed a good clean. You couldn't turn the basin tap fully off so it dripped all night. Not a nice experience.
Viagem de 1 diária
Avaliação de hóspede verificada da Wotif

4/10 - Razoável

2 star
Outside room light wasn't turned on till early hours in the morning. Called for light change because most lights weren't working in the room but told the reception not to bother I'd deal with it. On the single bed there were crumb like pieces on top of blanket but sheets seemed cleaned on both the single and queen bed. The queen blanket did have a few little stains so im unsure wether that blanket had been cleaned or reused. PowerPoint next to bed wasn't working. Fan in toilet was really noisy. Car park space was right next to the rubbish bin which smelt. Wi-Fi was extra that was ok, but paid 10 dollars for 2 4 hour coupons = 8 hours (not enough and not knowing it was only for 8 hours till I had already paid). Could be better.
Viagem de 1 diária
Avaliação de hóspede verificada da Expedia