Arrived at hotel at 12pm, was told check in was 2pm and we had to wait as no rooms available. So we sat in the lobby waiting, we sat and watched 3 other couples check in before 2pm even though “there were no rooms available”.
We tried to order a drink at the bar at 11pm, was told it was closed and to use the vending machine… the vending machine had one choice of drink inside and was empty. The shops were closed as it was late so I asked if there was somewhere to get a drink, the guy shrugged his shoulders and said no, and walked away.