2/10 - Insatisfatório
9 de dezembro de 2024
Worst Hotel Experience Ever
I had a terrible experience at this hotel, unlike anything I’ve ever encountered before.
Starting with the receptionist who handled my check-in—completely disrespectful, rude, and utterly unprofessional.
To make matters worse, my father is elderly, nearly 80 years old, and requires constant assistance, yet they refused to place us in nearby rooms.
We were staying in two rooms, and in both, the cleanliness was appalling. The floors were visibly dirty, causing our feet to stick and get filthy if we walked barefoot. My room was plagued by a horrible grease smell that seemed to linger everywhere.
We stayed for four days, and not once was the room cleaned. What kind of hotel operates like this?
On top of that, they advertise having a stove and microwave, yet there wasn’t a single pan, glass, or utensil available for use.
Just to highlight how poorly maintained the hotel is, take a look at the state of the room’s armchair—completely rotten and falling apart.
Absolutely awful in every way. I do not recommend this place at all—stay away at all costs!
Thomas
Thomas, viagem em família de 4 diárias
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