Only one VERY important improvement could have tipped our stay into 5*, and that is IF THE WEBSIT HAD THE POSTCODE for the CAR PRK, which is NOT the same as the post code listed in the hotel address, and that would have saved us 45 min of driving stress, asking people, going down local roads, seeing the Catgedral, knowing we weee close but, oh so far. Eventually I persuaded my friend to phone tge hotel- receptionist said ‘you need another postcode’!!!
On arrival, another receptionist said they get hundreds of phone calls a month regarding this! So, just update the website please.
Food- dinner, breakfast lovely, room great- comfortable, super beds, spotless, only shower problemstic. Couldn’t get it to work.water temp ✔️, was able to sponge myself down, but did not want to risk having a bath- mobility issues.TV good reception. All staff friendly and helpful. And, could leave car in car park when we went to the cathedral to visit ‘The Longest Tarn wxhibition- a short walk from hotel. Rwcconend the exhibition, on March 2025, recommend the hotel