When we arrived, the check in was seamless, but once in the room... There was no TV, only a cable sticking out of the wall, 3 out of 4 pillows had no slipcovers, my bedside lamp cord was held together by a loose wire, spiders in the corner of the room. The staff do however go out of their way to be helpful, but the over all cleanliness and hygiene levels needs to be improved.