This property is conveniently located at University Plaza. It is not as busy and crowded as the Catalunya Plaza but still get the convenience of being in the center of cafes, bakery, restaurants, shops, etc. The apartment is clean and bright but the sofas were sagging. We contact them by Whatsapp and the response time at normal hours is good. However, there is no way to store luggage at this location, they asked the guest to bring their luggages to their office which is 10 min walk away and it is only open during office hours. Early check in requires a handsome sum. We requested check in at noon and they asked for $100 (Our reservation was for 4 nights). They limit the time of hot water in the shower to 3-5 minutes. We feel rushed in the shower, and why do we need to be rushed when we are on vacation? I do not feel the host or the company very hospitable. They only leave cleaning products in the apartment, not even a coffee pod or tea bag or a bottle of water for the guest. The kitchen is equipped but there is no simple condiments like salt or pepper in the apartment. The cons of the location is that the apartment is on a busy street where there is traffic throughout the day. We were on the 5th floor, one side of our apartment is facing the busy street, and with the double pane window closed (we visited during winter), we can still hear the traffic. Some of us had to sleep with ear plugs.