We arrived by 4pm and our room wasn 't ready yet (according our voucher the check in time was 2pm), they offer a upgrade room but we should to pay the difference (I didn't like about this), we said no and wait a little bit more for our room. The room was really beautiful and had a beautiful view. The breakfast was excellent and the hotel have an excellent location. At the check out time, they wanted to charge our parking (at the voucher was informed that was free of charge), the recepcionist explain that the "free parking " we should park the car by ourselves, but NOBODY explain this for us, and had no signs about that, furthermore we gave a lot of tips to the valet guys. At the end they didn't charge us, but this was an uncomfortable situation. Apart from that we really enjoyed the hotel.