I’m going to start by saying that the room was clean and well appointed. I understand that the hotel is under renovation and it’s always good to make improvements but that being said, there was food in the staircase and the hallways that remained there for the duration of our stay. The gym equipment, which was a big reason why we chose this hotel, was broken and completely useless. We went to the third floor to do laundry and the entire 3rd floor appeared to have full time residents. The whole area smelled of weed and funk. As our visit progressed, we realized that the hotel was housing the homeless as we shared the breakfast room with some folks that were loading up 4 and 5 plates of food and stuffing their pockets with anything that they could get their hands on. Now, we are not hard to please and I travel up to 3 months a year and I’ve never seen anything like this,especially in a Wyndom property. I understand that Florida has been hit hard with hurricanes and people are struggling but some of these folks were really shady and were mixed in with young families and seniors. My problem is that I picked a hotel off of a website and ended up in a homeless shelter and that fact was never disclosed to me nor acknowledged throughout the entire experience. I have zero problem with the homeless community as I interact with a lot of them in my hometown as it is a resort town, but that is my choice. In this situation I had no choice.