Main desk staff helpful. Room was not up to the standards usually kept. Floors dirty, crumbs, hair, etc looked like it had not been vacuumed recently, dirty floors in bathroom behind door, attempted cleaning of mirror in room, but just smudged dirty, elevator doors when closed need a good wipe down. Short staffed in both onsite restaurants leaving us with waiting for service. Feels very much like these are neglected with no thoughts or consideration to guest. We love staying here, we were just disappointed with this visit.