6/10 - Bom
23 de março de 2025
Okay, but could use some attention
The staff was pleasant and friendly. The room was a good size and clean. My grandchild loved the pancake machine at breakfast and I appreciated the fresh coffee. The pool was cloudy, which concerned me because I question how well the pool is maintained. The door to our room slammed if you let go of it, but it didn't close.
It took me a moment to notice when we left the room but it wasn't closed (and therefore not locked) when it slammed closed. The housekeeper gave us new towels while we were away (great), but didn't make sure the door was closed when she left. When we returned, our door was ajar, not locked and not closed. I didn't feel very comfortable with that. The common areas were not that clean and the kitchen staff at breakfast seemed overworked. Sometimes they were attending to trash outside during the breakfast rush. Someone else should be attending to outdoor trash while the kitchen staff attends to breakfast.
Nancy
Nancy, viagem em família de 3 diárias
Avaliação de hóspede verificada da Hoteis.com
