The staff was absolutely amazing, from the maid service, the front desk even the person making breakfast was amazing! We did go to the pool later in evening with the hopes there wouldn't be so many people, however, they're were still a few. We were disappointed that the family using the hot tub were not following the rules at all and had all their children in there with them. I'm talking about a maybe 1 year old baby and other young children up to the age of maybe 10.
The hot tub water was not hot at all, it was so warm it was almost cold (of that makes any sense to you).
The beds were horrible to sleep in. I woke up crying in pain every night. My last night, I could barely walk from the bed to the restroom. It was so bad, I ended up just taking my pillows against the wall, and while sitting on the bed, putting my head into the pillows on the wall. That was way more comfortable to me than the bed. So other than the bed and the hot tub, n everything else is amazing!