4/10 - Razoável
19 de fevereiro de 2025
Really disa
I stayed at the Doubletree as it was close to the airport and I have always found Hilton to be great hotels. I was sadly disappointed here. We arrived at about 8pm in the evening and had to be up at 5am to catch a flight. When we got into our room the temperature was 62 degrees Fahrenheit. It turned the heat mode on at the aircon and set it to 85 degrees hoping it would quickly heat the room up. After about 40mins the temperature had gone up one degree. I thought I had done something wrong so I re-checked it and set it again. It still wouldn’t heat up so I had to turn it off as it was pumping freezing cold air into the room. This was made worse by the fact that there was one sheet and a thin blanket on the bed and no extra blankets anywhere. I rang down to reception at about 10:30pm but couldn’t get a reply. I tried all the numbers on the phone including housekeeping but couldn’t get anyone to answer. We tried to sleep and I managed to get about 2 fitful hours but my wife didn’t get to sleep at all as she was too cold. Really disappointed
Kevin
Kevin, viagem de 1 diária
Avaliação de hóspede verificada da Hoteis.com
