Upon arrival 12:30 pm hotel was not ready. We understood a 4 pm check-in but thought we notify the front desk that we were here. They would call us or text when room was ready. No text no call. Went to lunch, walk town and return to hotel 3:45pm. Room still not ready. By thus time shortly after 4 a number of guests arrived and we’re getting rooms. I stood in line again, but was told my room was not ready again. Mind you it a standard room with king bed and balcony. I told them I would be sitting in the lobby. They will come get me as soon as the room is ready. An hour has now passed and nothing. I finally stood up and the receptionist coming from the dining room, says, OH, you’re still waiting, no one has come to get you. Finally checked in. Exhausted, go to dinner, only to have all the electricity shut off in the entire town. Back to the hotel, no electricity, not sure when it’s due back up. Go to sleep, wake up no electricity still, nothing’s working. No hot water, no lights, no ac, dark room. Go on
Hike in hopes of it turning back on. Nothing, decided to check out and go home. Can’t charge room for one night so sending us bill. Pray it’s for one night and not the three nights booked through Hotels.com Nightmare!