There are not a lot of hotels to choose from in Big Bear. We stayed here over Presidents’ Day weekend and paid way too much money. This hotel is definitely not worth $550 a night. It appears to be an older hotel partially updated. The storage in the room was appreciated, and the beds were actually very comfortable, but outside of that everything was average or below, including the service. Also, they should consider having a shuttle service to the ski mountain. We had to walk, which was just under a mile, but with ski gear and kids, that is a lot.