We thoroughly enjoyed our stay! The staff is really what set this place apart. They had 120 check-ins the day we arrived and yet everyone was friendly, helpful, and efficient. We were sad to find the pool closed, but again, the staff exemplified what hospitality is all about and offered other ways for us to have a 5 star experience, and did it upfront, happily, and without making us feel like an imposition. There’s much to say about the whole place, but what’s important is this: I encountered directly, at least 7 staff, all of whom were exceptional.
Embassy Suites has positioned itself first on my list of hotels after this stay, and I hope all our road trips have them along our way!