2/10 - Insatisfatório
3 de jan. de 2026
If I could give zero stars, I would. I was traveling to Ames with a friend who was having surgery. Upon arriving, the whole room smelled like toilet bowl cleaner. Our originally planned 3 night stay turned into one; the beds were like sleeping on plyboard that was on some springs. The paint was cracking and peeling in several spots on the walls. Let’s not even talk about the tacky “crown molding” job in the hallways. When I inquired the following morning about either mattress padding or bed toppers - they looked at me like I was crazy. When I realized that wasn’t going to happen - I asked for check out that day without a fee. While they complied with my ask - once she realized she could check me out, even though I booked 3rd party - they did so without anything even close to an apology, and before confirming that was what I would like to do. Service was beyond rude, and the property is way under sub par.
Megan
Megan, viagem com amigos de 3 diárias
Avaliação de hóspede verificada da Hoteis.com
