My recent stay at this hotel was profoundly frustrating and left me with serious concerns. Firstly, my watch was stolen from the room during my stay. While I immediately informed the front desk (and later the recipient/management team), I’ve received no resolution or follow-up from the hotel despite my follow-ups during checkout To make matters worse, I had to rush to the airport leaving me unable to address the theft in person.
Beyond this alarming incident, the hotel itself is in dire need of renovation. The **room cleanliness– stains on linens, dusty surfaces, and a general lack of upkeep. The facilities are **outdated and poorly maintained*, contributing to an unwelcoming atmosphere.
The most persistent issue, however, was the malfunctioning key card system Every single day, at least twice, our room key stopped working, forcing us to trek back to the front desk for reactivation. This was not only inconvenient but also wasted precious time during our trip. , I cannot recommend this hotel. The combination of a theft incident (with no accountability), neglected facilities, and daily logistical hassles made for an exhausting and stressful experience. Steer clear until major improvements are made.